PRIVACY POLICY

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PRIVACY POLICY

Privacy Policy

Effective Date: July 20, 2026

Welcome to STEAMAN LABS (“STEAMAN LABS,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.steamanlabs.com (“Website”), communicate with us, request information about our services, or otherwise interact with our company.

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect.Info

We may collect the following categories of information:

Personal Information

When voluntarily provided by you, we may collect:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • State and country
  • Information submitted through contact forms
  • Information submitted for employment opportunities
  • Marketing preferences

Business Information

If you are a healthcare provider, laboratory, healthcare facility, payer, or business partner, we may collect:

  • Practice information
  • Organization details
  • Professional licensing information
  • Facility information
  • Business communications

Website Usage Information

We automatically collect certain information including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referral sources
  • Date and time of visits
  • Cookies and similar technologies

2.Information We Do NOT Collect

This Website is intended primarily for business and informational purposes.

Unless specifically directed through a secure patient portal, STEAMAN Labs does not request medical records, laboratory results, or Protected Health Information (PHI) through this Website.

Patients should never submit sensitive medical information through contact forms or standard email.

If PHI is inadvertently received, it will be handled in accordance with applicable federal and state laws.

3.How We Use Information

We may use your information to:

  • Respond to inquiries
  • Provide requested information
  • Schedule consultations
  • Provide customer support
  • Improve our Website
  • Improve laboratory services
  • Send requested marketing communications
  • Evaluate employment applications
  • Comply with legal obligations
  • Detect fraud or unauthorized activity
  • Protect our legal rights

4.Cookies and Analytics

We may use:

  • Cookies
  • Google Analytics
  • Similar website analytics technologies
  • These technologies help us understand:
  • Website traffic
  • Visitor behavior
  • Website performance
  • Marketing effectiveness

You may disable cookies through your browser settings, although some Website features may not function properly.

5.Marketing Communications

If you voluntarily subscribe to receive communications, we may send:

  • Company updates
  • Educational materials
  • Laboratory service information
  • Industry news
  • Event invitations

You may unsubscribe at any time using the unsubscribe link included in our emails.

6.Sharing of Information

STEAMAN LABS does not sell personal information.

We may share information only with:

  • Service providers assisting with Website operations
  • IT providers
  • Marketing vendors
  • Professional advisors
  • Government agencies when legally required
  • Law enforcement when required by law
  • Business successors in the event of a merger, acquisition, or asset sale All vendors are expected to protect personal information appropriately.

7.HIPAA

If STEAMAN LABS operates as a HIPAA-covered entity or Business Associate, Protected Health Information (PHI) is handled separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

This Website is not intended to replace secure methods of transmitting PHI.

Patients should contact STEAMAN LABS directly regarding privacy practices related to medical information.

8.Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect information, including:

  • Encryption where appropriate
  • Secure hosting
  • Firewalls
  • Access controls
  • Password protection
  • Employee confidentiality requirements
  • Routine security monitoring

No system can be guaranteed 100% secure.

9.Data Retention

We retain information only as long as reasonably necessary to:

  • Provide services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

10.Your Privacy Rights

Depending upon your state of residence, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Obtain a copy of your information
  • Limit certain uses of personal information
  • Opt out of certain marketing communications

To exercise your rights, contact us using the information below.

11.California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect
  • Request deletion of eligible information
  • Correct inaccurate information
  • Limit the use of sensitive personal information where applicable
  • Receive information about disclosures
  • Be free from discrimination for exercising your privacy rights

STEAMAN LABS does not sell or share personal information for cross-context behavioral advertising.

12.Children’s Privacy

This Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

13.Third-Party Websites

This Website may contain links to third-party websites.

STEAMAN LABS is not responsible for the privacy practices or content of those websites.

Users should review the privacy policies of third-party websites before providing information.

14.International Users

This Website is operated in the United States.

If you access the Website from another country, you understand that your information may be transferred to and processed within the United States.

15.Changes to this Privacy Policy

STEAMAN LABS may update this Privacy Policy periodically.

The revised version will become effective immediately upon posting on this Website. Users are encouraged to review this page regularly.

16.Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

STEAMAN LABS

Website: www.steamanlabs.com Email: privacy@steaman-labs.com Telephone: 323-641-7753

Mailing Address: 3631 Crenshaw Boulevard, STE 103,  Los Angeles, California  90016

 
   

17.Consent

By using this Website, you consent to the collection and use of information as described in this Privacy Policy.